Roderick W. Santiago
Rod is a well-rounded IT professional with a great balance of analytical, logical, creative and people skills. His extensive career in IT includes: database programmer, ColdFusion web developer, web project manager, desktop publishing/graphics designer, tech support, and more recently as an IT recruiter.
Featured Projects/Clients
Roderick has provided me with excellent service and support in developing the site for the International Division of the American Psychological Association. I have received several positive feedback about the website from members who find its look to be very appealing in addition to the myriad of information it contains. More importantly, Roderick continues to provide me with valuable tech support soon after the site was up and running. My hats off to Roderick!
Kristi Fuhrmann-Kerr
Celebrity Makeup Artist
Kristi's impressive career as a top celebrity makeup artist spans over 20 years. Currently with The Voice, she was has worked for hit shows such as American Idol, Dancing With the Stars, Americas Got Talent, MTV and spearheads makeup departments of notable awards like the VMAs, MTV Movie Awards, and the iHeartRadio Music Awards.
Rod is one of the rare tech people with a business sense - he will stay in touch throughout all phases of the development, and deliver exactly what is expected. Any problems are quickly addressed-and in my experience required only minor technical adjustments. He is a one man sales-customer service-tech department!
I really enjoyed working with you. I wish everyone I do business with was as informative, professional and courteous as you. I especially appreciated your promptness in returning my phone calls.
Microsol Resources (2004-2017)
Microsol Resources is an Authorized Autodesk Reseller and has been delivering integrated solutions to the architecture, engineering and construction (AEC) industries for over 30 years.
Roderick was their webmaster from 2004 to 2017.
TechMedia Services Clients (2003 - 2018)
Roderick Santiago started his web development consulting business TechMedia Services and has worked with a variety of clients ranging from non-profits, architetural firm, artists, law firm, software company, music school, to financial firms.
Citysoft Clients (2000 - 2003)
Roderick Santiago started as an entry-level web developer for Citysoft. At first, he was working on small static sites and within six months he became a tech lead/project manager that launched an intranet for the now defunct Shorebank of Chicago.
Professional Bio
Roderick W. Santiago has been working in the IT industry for over two decades.
He moved to New York City in 1999 and got a job as a tech support/instructor for a business school in Spanish Harlem. This led to a new position as an entry-level Coldfusion Web Developer for Citysoft, Inc. After six months in the position, he got promoted to Tech Lead and Project Manager.
To name a few clients; Fedex, United States Navy, Accenture, NYC Department of Buildings, Open House New York, Heritage of Pride, Tweezerman and Microsol Resources are among many others he has worked with.
For the past two years, he has been working as an Account Manager/IT Recruiter full-time while doing web development on the side. He founded and developed an Online Memorial; YouMattered.com and its subdomain for pets PetsMattered. He is also a semi-pro photographer and has done three weddings, several acting and corporate headshots.
Experience
IT Recruiter and Account Manager
- Successfully build relationships with IT candidates and hiring managers
- Build client and candidate trust by communicating clearly and managing their expectations
- Identify and submit qualified candidates to Client Hiring Managers based on the provided job description
- Conduct intake meetings with HR professionals and hiring managers
- Prepare candidates for interviews
- Coordinate phone and in-person interviews and follow-up on candidates application
- Candidate search using Dice, CareerBuilder, ZipRecruiter, JobDiva and LinkedIn
- Make cold calls from client list and identify primary contacts
- Strategize and Coordinate with the Operations Manager to customize and submit the Search Agreement to prospective clients
Intake Specialist
- Do data-entry of Customer Information and ensure data accuracy
- Designed and updates the recruitment calendar
- Maintains the Facebook page, do job postings and share to related groups
- Make sure that job applicants connect with the right services
Full Stack Web Developer
- Plan, design, and develop small to medium websites for various clients ranging from non-profits, architectural firms, software sales to entertainment, using ColdFusion, PHP, HTML, CSS, Javascript, Jquery and database (MySQL, Access or SQL Server).
- Have been maintaining client relationships for years and some for over a decade.
- Redesigned, created a custom management system and training registration for Microsol Resources, and helped maintain, upgrade their site for 12 years.
- Implemented SEO, analyze traffic and created marketing emails for clients which increased their traffic by 25%.
- Took over Open House New York’s website and fixed bugs on their site and program registration, and normalized their SQL database to improve speed and functionalities.
- Converts small websites to WordPress and provides training for clients so that they can update their own website.
- Use InDesign, Publisher, Fireworks, and Photoshop to design brochures, postcards, business card and other printed marketing materials.
- Update Facebook pages and setup Facebook Live streaming using OBS Studio.
- Edit and optimize videos for clients’ YouTube channels.
- Created an online memorial website (http://youmattered.com/ http://pets.youmattered.com) and sold a copy to a funeral home in Ohio.
- Take portrait, pets, events and product photography.
Project Manager / Web Developer
- Took over a problematic bank intranet in the middle of development as Project Manager and successfully launched the site and did maintenance work for two years.
- Took part in the development, redesign, and upgrades of about 16 websites.
- Coordinated initiatives for team-based projects.
- Created an HTML/UI Form for the Building Information System of the New York Department of Buildings as a subcontractor.
- Wrote website functional documents and style guides for the sales team.
- Attended sales presentations to client as a technical resource.
- Provided solutions for client’s content management of their websites.
- Trained new staff on ColdFusion and SQL.
- Participated in building strong client relationships by ensuring client satisfaction.
Tech Support / Instructor
- Maintained and upgraded 50 computers networked and stand-alone.
- Taught ESL and Microsoft Office.